![]() The management at the resort had made it clear they were not going to help me. I was so uncomfortable, I heard of things like this happening and literally thought that night our families would never hear from us again. This entire time (Gustavo) kept trying convince me into leaving my boyfriend in jail and to enjoy the rest of the week. Where they arrested my boyfriend with no cause and took him away from me. As we tried to to get the police called again, the manager than called the police on us. The manager declined our request and told us to go "cool off in our rooms". ![]() We then asked the night manager (Gustavo) if he could call the police, as we were just assaulted by two other guests. I was extremely upset by what had happened as I did not know why I was attacked or who these people were. The management refused to help us in anyway or make us feel safe. We did not feel that we could feel safe and/ or that we could enjoy our stay at Secrets, as we were assaulted by two other guests who were let go. I did not feel safe and wanted the issue resolved. The man then punched my boyfriend and they fell to the ground. ![]() ![]() Her partner then grabbed me from behind and tried to attack me, as soon as my boyfriend saw this he grabbed the man off of me. We were in the hotel lobby when approached by a middle - aged woman, who threw coffee in my face without any reason. To no surprise the service from the airport and during check in November 8th, 2019 was nothing but exceptional. We decided to treat ourselves to a vacation away from work and the cold weather here in Canada. My boyfriend and I recently visited Secrets Cap Cana in Punta Cana. ![]()
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